It is possible to connect multiple KPIs to each touchpoint as you need and there is no limit to the amount of KPIs you have defined. However, it is not recommended to have so many KPIs that it is impossible to track them all. They should be KEY performance indicators for your business.
It is possible to connect multiple KPIs to each touchpoint as you need and there is no limit to the amount of KPIs you have defined. However, it is not recommended to have so many KPIs that it is impossible to track them all. They should be KEY performance indicators for your business.